INDICE



Chapt. 1 The LOCOSTAFF project: innovation and cooperation models in the field of public services management
1.1 Project objectives
1.2 Project contribution to implement LEONARDO DA VINCI programme objectives
1.3 Project management: operational phases and timing, organisational structure.
1.4 The role of the partners
1.5 Activities developed during the tree-year duration of the project (1996-99)
1.6 Local impact of the project: systems improvement and competence development
1.7 Transnational cooperation and European dimension
1.8 Innovative aspects of the LOCOSTAFF project
1.9 Dissemination and transfer of LOCOSTAFF experience
1.10 Project evaluation

Chapt. 2 The state-of-the-art of public services planning and management systems in some European countries: detection of training needs and definition of target profiles
2.1 Introduction
2.2 Acquisition of data on public services
2.3 Summary analysis of the situation of town councils with reference to the sector of public services
2.4 Critical points
2.5 Structural and organisational needs
2.6 Identification of sectors and strategic themes for town councils concerned
2.7 The sistuation of public services within the transational partner countries

Chapt. 3 Common trends for a pilot CVT programme to local deve3lopment agents in the public service sector
3.1 Training needs of town councils in the sector of public services
3.2 Definition of the characteristics of the of the training activity
3.3 Training methodology

Chapt. 4 Pilot training activities in the European partner regions

4.1 Comunidad Valenciana (Spain)
4.1.1 Local training objectives and needs in the field of water supply
4.1.2 Development of the pilot training programme
4.1.3 Pilot trining activities developed during 1997/99 (nota: includere il summary of the interventions)
4.1.4 Impact of the training activities on the local area
4.1.5 European dimension
4.1.6 Analysis and overall evaluation of the regional participation in the project and future perspectives
4.1.7 Dissemination plan

ANNEXES:
Course programme on "Problems presented by Water Distribution Systems: Needs of their modernisation" (Valencia, October 1997)
Seminar programme on "Problems in the Management of Urban Waters" (Valencia, April 1997)
Course evvaluation questionnaire

4.2 Crete (Greece)
4.2.1 Training needs in the public services sector
4.2.2 Development of the pilot training programme
4.2.3 Pilot training activities developed during 1997/98
4.2.4 Impact of the training activities on the local area
4.2.5 European dimension
4.2.6 Analysis and overall evaluation of the regional participation in the project and future perspectives
4.2.7 Dissemination plan

ANNEXES:
Questionnaire for the investigation oif training needs

4.3 Region of Murcia (Spain)
4.3.1 Presentation of the Region of Murcia and state-of-the-art of public services
4.3.2 Development of the pilot training programme
4.3.3 Pilot training activities developed during 1997/99
4.3.4 Impact of the training activities on the local area

ANNEXES:
Preliminar survey to course participants
Course evaluation questionnaire

4.4 Sicily (Italy)
4.4.1 Introduction
4.4.2 Development of the pilot training programme during 1997/98/99: training courses and specialistic seminars
4.4.3 Impact of the training activities on the local area
4.4.4 European dimension
4.4.5 Analysis and overall evaluation of the regional participation in the project and future perspectives
4.4.6 Dissemination plan

ANNEXES:
Course programmes
Seminar programmes
Evaluation questionnaires

4.5 Karlsruhe (Germany)
4.5.1 Introduction/Situation in Karlsruhe
4.5.2 Development of the pilot training programme
4.5.3 Pilot training activities
4.5.4 Impact of the activities on the local area
4.5.5 European Dimension on the activities
4.5.6 Analysis and overall evaluation

ANNEXES:
Article: "Das Karlsruher Modell und seine Ubertragbarkeit"
Further education and training courses of the municipality of Karlsruhe
Further education and training courses of beka

Chapt. 4 Conclusion